InterServer Reviews

InterServer Reviews

Founded by Michael Lavrik and John Quaglieri, InterServer is a New Jersey-based company that’s been in the game since 1999. Initially launching as a virtual hosting account re-seller, the hosting provider has grown over the past 17 years and now operates two data centers in New Jersey and is in the process of expanding to additional locations, including Los Angeles.

Self-deemed (and widely proven) a budget-friendly provider, InterServer specializes in shared, VPS, and dedicated and co-location hosting solutions.

General Info & Hosting Overview

PRICING:Starting at $4.00/mo (with a 2-year plan)
SUPPORT:24/7 Live Chat, Email, Contact Form, Knowledge Base
OUR VERDICT:Recommended
UPTIME:99.92%
HOSTING PLANS:Standard, Pro, ASP.net, Email Hosting, Cloud VPS, Dedicated
SITE TRANSFER:Free
APPS:WordPress, Drupal, Mambo, Joomla, Magento, PrestaShop, etc.
FEATURES: Inter-Proxy Caching, Intershield Security, Unlimited Email Accounts, Unlimited Storage and Bandwidth, Site Builder, Unlimited Domains, Weekly Backups, Cloudflare CDN
SPEED:489ms

Pros&Cons

Pros

1. Reliable – Average hosting uptime above 99.99%

I have got multiple websites hosted at InterServer. In overall, i’m impressed with the host performance. While most hosting sites draw a bead on a 99.9% uptime (and many come short of that), InterServer managed to stay my site up 100% most of the time. The uptime history is published below.

2. Fastest budget hosting around – TTFB below 220ms
InterServer Latest Performance

Image below shows Interserver speed for January and February 2020 – my InterServer-hosted test site took, on the average, 116ms to reply.

InterServer Bitcatcha Speed Test

InterServer server response speed meets my expectation for a $5/mo host.

Recent server speed tests show that InterServer is one among the fastest budget hosting services around.

They ping our test site from 8 different locations using Bitcatcha and compare the server response times with other websites. As you’ll see in images below, the results were pretty good.

3. Price lock guarantee

Many hosting providers lure in new customers with super low pricing for his or her initial term of service then jack the speed upon renewal. The renewal prices increase for quite 200% fro some hosting companies. i really like that InterServer avoids this practice and instead values loyalty. The company’s price lock guarantee ensures that the worth you begin with will still be your price for as long as you retain your InterServer hosting account.

4. Great support: Helpful + 100% In-house

InterServer customer support team doesn’t just say they’ll assist you . they really do.

For example, during a recent crackdown of another hosting company (Arvixe), InterServer stepped in to assist the unhappy customers. It found out a special team to assist the people migrate their sites over to the InterServer hosting platform, making the transition seamless. You won’t get that sort of service with many hosting companies.

5. 99.9% uptime backed by SLA

InterServer service is backed by clear writing SLA (see image). Should they fail to satisfy the guarantee during a given month, they’ll credit clients on a case by case basis.

6. InterServer free site migration service

One big plus for InterServer is their free, white-glove site migration service.

For those that are too busy to maneuver your web host, just contact InterServer and obtain their support staffs to try to to it for you.

7. Highly customizable VPS hosting plan

I tried InterServer’s VPS plan in 2014 and quickly appreciated how its flexibility.

InterServer VPS clients can customize just about everything, from their preferred operating system to the software, control panels, and server capacity.

8. 20 years of proven business diary

With over 20 years of experience under their belt, InterSever has established themselves together of the simplest hosting providers today with a business diary that’s equally impressive.

They’ve often been the selection for bloggers and website owners who need a great performing web host that’s still affordable.

Cons

1. Free Domain Not Included

While it’s possible to get a website name through InterServer, they are doing not offer free domains.

To get a website, you’re getting to need to pay, but InterServer offers these domains at a big discount. Typically, you’re getting to spend around $15-$20 for a website name for one year employing a service like GoDaddy. With InterServer, you’re only paying about $1.99.

While it’s an inexpensive price, it’s still $1.99 quite tons of other web hosting services are charging.

2. Lack of knowledge Center Locations

The physical location of knowledge centers can majorly influence your website’s speed and uptime. Meaning, if your server is way faraway from its users, it’ll take longer for information to reach its destination. Since the method of obtaining data are often lengthy thanks to further locations, it also can make the site’s page load time slower, which successively creates a negative user experience.

Currently, InterServer has its servers housed in four data centers, all located within the US: three servers in Secaucus, NJ, and one in l. a. . that’s not much, especially compared to some hosts who have 20+ data centers all round the globe.

So, if you’re located outside of the US or if most of your web traffic is made by non-US visitors, you would possibly re-think whether InterServer is for you.

InterServer Hosting Plans

InterServer Shared Hosting Plans

The InterServer shared hosting plan may be a budget-friendly option, at just $5 per month with discounts available for longer-term contracts. If you employ promo code WHSRPENNY and pre-order 3 years, the worth drops to $3.88/mo.

The service includes a wealth of handy features, including one-click installs, 24/7 customer support, a free migration service, SitePad site builder, “unlimited” features (more thereon later), and more. InterServer shared hosting features, server specifications and other details are shown within the table on the proper sidebar.

InterServer Web hosting Plans Page
InterServer WordPress hosting Plans Page
InterServer REseller hosting Plans Page

InterServer VPS hosting plans and details

InterServer offers a spread of VPS and cloud hosting plans to supply the pliability and scalability its clients are trying to find .

Linux cloud VPS begins at $6 per month, while Windows cloud VPS starts at $10 per month. Both offer a spread of options, supported your needs for CPU cores, memory, storage, and transfer caps.

Customer Support And Service

One of Interserver’s standout features as an internet host is providing 24/7 support service for its customers.

Even better, the extent of support you get has nothing to try to to with which plan you select. Everyone gets an equivalent access to phone, ticket or chat support, no matter plan.

Live Chat and Site Migrations

Live chat support via InterServer’s website was answered quickly once I tested it.

InterServer also will migrate your site to their servers for free of charge.

I found the support material on the web site to be outstanding. Search is well-indexed and speedy. Instructions and tutorials were clear and illustrated with screenshots.

Self-Help Articles

In particular, I appreciated that every support article is dated, giving me a thought of how up-to-date the knowledge is. In most cases, the articles I retrieved had been updated within the last six months. Their blog is useful , too.

Note that support is merely provided in English on the web site documentation also as from support personnel.

Speed Test

InterServer server response speed meets my expectation for a $5/mo host.

Recent server speed tests show that InterServer is one among the fastest budget hosting services around.

They ping our test site from 8 different locations using Bitcatcha and compare the server response times with other websites. As you’ll see in images below, the results were pretty good.

Performance

For visitors, it’s all about two things: page loading speed and server uptime. InterServer’s data centers are located on both coasts of the US, with three on the East Coast and one in LA. I chose the Secaucus, NY data center as my location.
What’s the verdict? briefly, I got a good average loading time of 1.94s, and a really dependable uptime of 99.953% over quite four months of testing. Speeds were best within the US and Europe, with other global locations taking longer to load my site.

You’re welcome to continue reading all about my testing methodology and therefore the geeky data I’ve gathered, but if that feels unnecessary you’ll also jump straight to my adventures with the InterServer’s support.

To see how the service really performs, I uploaded my dependable test website – The Autonomous Shoes – onto a replacement WordPress installation. It’s still online, and you’re welcome to pay it a visit and run tests yourself:

You’ll notice that it’s very almost like what your own website might appear as if – a medium-sized homepage containing HD images, text, some cool animations, and a contact form. As such, the results I’ve gathered will offer you a really close approximation of the performance you’ll expect from InterServer.

Now, I did give InterServer an equivalent courtesy we give to all or any web hosting companies here at Website Planet, and asked support if they might do something to enhance my site’s speed. Sadly, the agent told me to “contact the web site developer.” intrinsically , my website was tested in its original form, with none optimizations applied.

The tools I used were GTmetrix PRO, the Sucuri Load Time Tester, and UptimeRobot’s Pro plan. The Dallas, TX, GTmetrix server was wont to measure speed and optimization scores within the US, Sucuri for global performance insights, and UptimeRobot for tracking uptime.

Money-Back Guarantee

They always wish to see an internet host that’s willing to face by its service and supply a no-risk situation for brand spanking new subscribers.

InterServer gives new subscribers a 30-day money-back guarantee — many times to check InterServer out and confirm that their customer service, uptime, and speed are to your liking.

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